Age Verification Policy

1) Minimum Age Requirement

• You must be at least the Minimum Age when you access the site and where we are permitted to offer services.
• The Minimum Age across New Zealand for casino-style gaming is 20 years. If a higher age applies to you under any other law that binds you, that higher age governs.
• By registering or using the site, you represent and warrant that you meet the Minimum Age and can form a legally binding agreement under New Zealand law (including the Contract and Commercial Law Act 2017).

2) Our Age-Gating and Verification Methods

We use a combination of measures to help prevent underage access. These may include:

• Date of birth entry and self-certification during sign-up and/or before accessing age-restricted features.
• Account verification, such as confirming name, address, date of birth, email, and phone number.
• Identity/age document checks (e.g., government-issued ID) and, where appropriate, selfie/liveness checks.
• Database/third-party verification to validate identity attributes and detect inconsistencies.
• Payment and fraud-risk signals that may prompt additional verification.

We may verify age at registration, before withdrawals, upon reaching certain activity thresholds, or whenever we suspect the information provided is inaccurate.

3) If We Suspect an Underage User

If we reasonably suspect an account is being used by someone under the Minimum Age, we may take one or more of the following actions (as permitted by law and our other policies):

• Restrict access, place the account on hold, or suspend gameplay and/or withdrawals while we investigate.
• Request additional information or documentation to confirm age and identity.
• Close the account if age cannot be verified or if we determine the user is underage.
• Void access to promotions/bonuses and take other remedial steps consistent with applicable rules and anti-fraud controls.
• Return remaining balances where required and permissible; in some cases, funds may be withheld or reversed to comply with legal obligations, payment rules, or fraud prevention requirements.

4) Your Responsibilities

• Do not allow minors to use your devices, accounts, payment methods, or credentials.
• Provide accurate, complete information and promptly update it if it changes.
• If you are a parent/guardian and believe a minor has used the site, contact us immediately.

5) Reporting and Contact

To report suspected underage activity or ask questions about verification, contact us: