Privacy Policy
Effective date: May 27, 2026
This Privacy Policy explains how Spin Kiwis Limited ("we", "us") collects, uses, and shares information when you use spinkiwis.com and related games/services (the "Services").
Information We Collect
- Account & profile: email, username, password (hashed), age/eligibility confirmation, support messages.
- Gameplay & activity: game events, scores, session times, in-game preferences, fraud/abuse signals.
- Device & network: IP address, browser type, device identifiers, OS, language, approximate location (derived from IP).
- Payments (if applicable): transaction IDs and status from payment processors; we do not store full card numbers.
- Cookies & similar tech: identifiers used for login, preferences, security, and analytics.
How We Use Information
- Provide, operate, and improve the Services (including matchmaking, game features, and customer support).
- Security, fraud prevention, debugging, and enforcing our terms.
- Analytics to understand usage and performance.
- Communications about service updates and account-related notices; marketing emails where permitted (you can opt out).
- Legal compliance and responding to lawful requests.
How We Share Information
We may share information with:
- Service providers (hosting, analytics, customer support, payment processing) under contractual restrictions.
- Affiliates/transactions as part of a merger, acquisition, or asset sale.
- Legal/safety to comply with law, protect rights and safety, and prevent fraud.
We do not sell personal information for money. If we use cookies/identifiers for cross-context behavioral advertising, you can opt out (see “Your Choices”).
Your Choices
- Cookies: adjust browser settings to block/delete cookies; some features may not function.
- Analytics/ads: where available, use in-product cookie controls or opt-out mechanisms provided at collection.
- Email: unsubscribe from marketing emails using the link in the message.
- Access/Deletion: request access, correction, or deletion by contacting us (below). We may verify your request.
Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention depends on the data type and purpose.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
Children / Minors
The Services are intended for adults only (20+ in New Zealand). We do not knowingly collect personal information from anyone under 20. If you believe a minor has provided information, contact us to request deletion.
Your New Zealand Privacy Rights
Under the Privacy Act 2020, you have the right to access and correct the personal information we hold about you, and to request deletion where appropriate. You can also object to direct marketing and adjust cookie/analytics preferences. To exercise these rights, contact us using the details below. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).
Contact Us
Spin Kiwis Limited (NZBN 9429009425682)
Level 8, 50 The Strand, Tauranga Central, Tauranga 3110, New Zealand
Email: contact@spinkiwis.com
Phone: +64 7 462 2308